Outcast Garage Reviews
(Rated by 1279 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Affirm
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
2
%OFF2
%OFF15
%OFFOverall Rating
5.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Return Policy5.0
- Good Value5.0
Recent Customer Reviews (3)
Julie Smith
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Joel Schulz
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Gabriele Brandt
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Payment Methods
Accepted Payment Options:
Prices for items on Outcastgarage.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Affirm
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Outcast Garage credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Outcast Garage Pros & Cons
Pros
1
Best Customer Service: Outcast Garage is known for its excellent customer service, with a manager who is proactive in resolving issues and keeping customers informed.
2
Price Matching Policy: They advertise a price matching policy, although there have been instances where they could not match certain prices due to agreements with other vendors.
3
Order Processing Time: Orders are typically processed within a week, but there have been instances where orders were back-ordered, taking almost two months to resolve.
4
7-Day Returns: Outcast Garage offers a 7-day return policy, allowing customers to return products within a week of purchase.
5
Parts Finder Service: The website features a parts finder service to help customers locate specific items, making it easier to find what you need.
6
Monthly Payments Option: The website provides options for monthly payments, making it more accessible for customers to purchase products.
7
Newest Products Collection: Outcast Garage offers a collection of the newest products, including items from brands like Stillen, which indicates a diverse range of automotive parts available.
8
Customer Service: Outcast Garage is known for its excellent customer service. Customers have reported positive interactions with staff, particularly with managers who are responsive and accommodating.
9
Quality Products: The company offers high-quality aftermarket parts, including body kits, suspension components, and air lift performance, which are often OEM-quality.
10
Price Matching: Outcast Garage advertises price matching, although there have been instances where this policy was not strictly adhered to.
11
Shipping and Delivery: Customers have reported timely and personalized shipping experiences, with some even receiving VIP-like delivery services.
CONS
1
Communication Issues: There have been complaints about poor communication before and after payment, with some customers reporting difficulty in getting updates on their orders.
2
Order Delays: Some customers have experienced significant delays in receiving their orders, with one instance taking almost two months due to backorders.
3
Price Variability: Prices can vary, and the company may not always match competitor prices as advertised.
4
Quality Control Issues: There have been instances of damaged products upon delivery, although the company has been responsive in addressing these issues.
Outcast Garage Features and Benefits
Features
Best Customer Service
Outcast Garage is known for its excellent customer service, with a manager who is proactive in resolving issues and keeping customers informed.
Price Matching Policy
They advertise a price matching policy, although there have been instances where they could not match certain prices due to agreements with other vendors.
Order Processing Time
Orders are typically processed within a week, but there have been instances where orders were back-ordered, taking almost two months to resolve.
7-Day Returns
Outcast Garage offers a 7-day return policy, allowing customers to return products within a week of purchase.
Parts Finder Service
The website features a parts finder service to help customers locate specific items, making it easier to find what you need.
Monthly Payments Option
The website provides options for monthly payments, making it more accessible for customers to purchase products.
Newest Products Collection
Outcast Garage offers a collection of the newest products, including items from brands like Stillen, which indicates a diverse range of automotive parts available.
Quality Products
The company offers high-quality aftermarket parts, including body kits, suspension components, and air lift performance, which are often OEM-quality.
Shipping and Delivery
Customers have reported timely and personalized shipping experiences, with some even receiving VIP-like delivery services.
Free Shipping for Body Kits
Body kits ship free to the lower 48 US States.